FlyerTalk Forums - View Single Post - Mobile app "drops" BP when protected because of a delayed flight?

Nov 29, 2018, 10:22 am

#2

SFnFlaGuy

Join Date: Apr 2002

Location: Reno NV/San Francisco, CA, USA

Posts: 1,168

Quote:

Originally Posted by Aussienarelle

Normally I request the BP be emailed to me but was a bit busy yesterday so it was only on the app. Thought to myself how bad can that be?

BP was on the app this morning so all good. Get notified my flight is delayed and suddenly both my BPs have disappeared. Think somehow I must have unchecked myself, although I am still #1 on the UG list for the second flight when I look at Flight Status. So go to check myself in again. Get a message I need to see an agent. Ughhh.

So now I need to go and see an agent and factor in the extra ten minutes in a busy morning. Annoying.

How does this happen? The BPs just "disappear".

That's odd. For me I usually automatically do a screenshot of my mobile BP once I get it. (I got stuck at security in SEA a couple of years back since I couldn't get a signal on my cell to get the mobile BP to show up properly. Since then, I've always taken screenshots and I get through security with no problems)

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