Originally Posted by
ANAStarFlyer
I agree. I've witnessed more and more angry pax over the years at the premium check-in counters. They're usually complaining to ANA staff that PY seats were not shown during online check-in, that it's a DIA/PLT/SFC perk, they demand an upgrade, etc. etc.
It happened when you need to transit in NRT, for example, HKG - NRT - LAX
if you online check in HKG - NRT flight, then you are not able to see the PY seat for NRT - LAX flight.