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Old Nov 28, 2018, 9:02 pm
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ukflyer1
 
Join Date: May 2009
Posts: 474
New staff (Swissport) at SYD for AirNZ

Flew out of SYD on AirNZ on Tuesday and it was the first day for a new team doing check in and gate duties. Swissport I believe. A number of "genuine" AirNZ staff around to help - but still fairly chaotic, with lots of learning. Bag drop took a bunch of time to weigh gear, three staff to input weights etc. Flight was delayed on the tarmac for 1 hour due to paperwork mismatch between groundstaff and planestaff. All sorted in the end and flight was otherwise smooth.

Hopefully they get up to speed quickly. I hadn't seen this before so just sharing my observations.
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