Having trouble with seat selection on AC (so, what else is new?), but this time, a little different than I'm used to.
Just booked an award through MileagePlus - one direction is an AC segment. Trying to select seats. Started putting in my PNR/last name on AC.com, and as expected, got directed to the seat selection tool. Except there doesn't seem to be an option for seat selection. I see a few options, (print itinerary, provide advance passenger info., etc.), but no seat selection link. It's usually there (IIRC). Further down, it shows Seat Selection: None. Interestingly, it also has a blank next to my ticket number. United definitely gave me one.
Any reason why seat selection shouldn't be available (and on an award, is it free, or is there supposed to be a cost - this is a transborder flight?) Has anyone seen this before? In the end, probably not a huge deal - it's on a CRJ, so really, there's barely less bad seats, but I prefer to be closer to the front, away from the engines. Wondering if its bot only a seat selection issue, but if AC doesn't actually have the ticket number, I suppose that would be a problem.