FlyerTalk Forums - View Single Post - St Regis New York City NYC [Master Thread]
Old Nov 26, 2018, 10:17 pm
  #269  
Aventine
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Join Date: Mar 2013
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Originally Posted by Ksw299
I usually do not return to the same property unless there are literally no options elsewhere. The exceptions being RC battery park - triple points promo, Lexington Autograph collection - double points promo. I am on a quest to get to atleast 100 distinct Marriott properties - I am at 42 right now - being a leisure traveler its a bit difficult. I might consider returning back to StR NYC again you never know. I will reach out to the manager and if I hear a satisfactory response back from him I might re-consider. RC NOLA - I am not so sure as there are so many Marriott properties on the Canal.
I would recommend taking things to the top for more of a response than middle management (since you were already in touch). One that impresses me most with StR is that they take legitimate services failures seriously and sincerely. @bhrubin has testified to that time and again.

Last edited by Aventine; Nov 26, 2018 at 10:23 pm
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