Originally Posted by
JacksonFlyer
So as we come close to 100 posts on this topic there appears to be no consistency whatsoever for PDB other than the whim of the FAs. I think most of the AS employees have probably abandoned this thread but many posts before, one did mention that PDB is a policy currently, just wonder if there are other factors on whether the service occurs or does not occur.
It is policy and the only way to see that it starts getting enforced consistently is to write in to Customer Care when it doesn't.
Certainly there are factors that come into play (late inbound aircraft, catering errors, etc.), but policy is policy, and I'm happy with the compensation I've received as a result of rogue attendants ignoring it completely (or lying to my face about it), but more importantly, Inflight Management being made aware of these incidents so that it can be implemented properly.