Originally Posted by
zeer0
If the automatic claim doesn't work, try sending an email. That's what did the trick for me to get mileage from a LOT sector this year, although it took over a month to resolve.
UK office seems to be quicker, took me 3 days to get the miles credited into my account. that's taking into account the Korean staffs misunderstanding my emails due to their poor English as well.
Where can I find the email address or contact form?
FYI the UK office is
[email protected]