FlyerTalk Forums - View Single Post - Redeeming an award ticket. Award availability and miles needed
Old Nov 26, 2018, 1:15 pm
  #5  
Carpacchio
 
Join Date: Mar 2015
Location: GVA
Programs: A3 *G, LX *G, AF *S
Posts: 761
I had this issue when I wanted to buy miles some months ago - rejected my credit card each time I tried. Finally called customer service and they sighed, and said "I will record this now. Are you ok ? Fine, then tell me now your credit card data".
From what I saw when the new window for the credit card data opened, the miles purchase seems to be processed by a bank (another one than the normal ticket purchases ?) - so maybe they have some issues with some of the credit card data ?
I have a foreign credit card, and sometimes also had issues in shops in Athens.
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