FlyerTalk Forums - View Single Post - UA initiates Account Security Update (Security Q&A authentication added 2016)
Old Nov 25, 2018, 11:59 am
  #568  
Xyzzy
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Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
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Originally Posted by TBD
....isn't the end result (either way) that the agent has your "secret" answers?
The agent only has what you provide for answers and only knows if that information is correct once it is entered into the computer. I'm not sure that I really care that an agent somewhere can know that my favourite movie type is "Bad". Agents have always had access t private/personal information.
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