Originally Posted by
ANAStarFlyer
I agree. I've witnessed more and more angry pax over the years at the premium check-in counters. They're usually complaining to ANA staff that PY seats were not shown during online check-in, that it's a DIA/PLT/SFC perk, they demand an upgrade, etc. etc.
I'm wondering if that's why my waitlisted upgrade from PY to J went through at the gate on a HND-BKK the other night. I.e. A diamond demanding a PY upgrade and their clearing me forward at the last minute to make space for him.