Originally Posted by
WWads
I generally book through DL if I can. I prefer to deal with their customer service.
Customer service of AF/KL in North America is commonly handled by Delta. From a PA's word: "Not all DL agents can take calls for AF/KL, but all AF/KL agents can take calls for DL"
One exception is the website technical support, which is AF/KL's own team based in the US.