Originally Posted by
Dave Noble
10k seems a pretty generous compensation for crackly music from IFE
It doesn't seem to be something where class of service should make a difference
not so bad, my wife recently got 20000 Avios (proactively through CSM/CSD) for dead IFE on
SIN-LHR in F and being GGL.
Nevertheless, I would mention the promised 15000 Avios to Customer Relations.
In former times, years ago, any small problem with IFE brought 25000 (then) miles in F.
This were the times….
best regards,
ettrich