. Hmmm
Another reason why I often promote the Pullman Central Park.
GM, according to him, feels a handwritten note is what at least every gold and Plat deserves.
+ a very nice welcoming me platter and typically a good upgrade.
Rooms are getting a bit tired, but some renovations coming next year.
Nevertheless, great staff and a lounge without having to dish out $$$
In a place where there's a pullman or sofitel with a lounge, I've decided to avoid Fairmonts.