Originally Posted by
Engineering Travel
My recent LHR-HKG RTN's a tale of two sides..
Outbound, I had amazing service in Y as a MPC Gold just as the OP described, first for meals and nothing was to much trouble. Pressing the call bell for a coffee (which with some airline brings a ''what do you want'') and the staff always delivered a smiling service.
The only exception of not being allowed to disembark with the J class, but I can live with that. Within hours of arriving at my hotel, I filed a compliments message to say thank you..
Inbound, not even a hello Mr Engineering Travel, and as above more like why are you pressing the call bell...No Xmas cards from me then.
My recent KA experience in 5 round trips is similar to your inbound trip. For one time, I sat next to a OWE who was served with bottles of water and first for meal. But not even a hello to me (GO)... KA is rather consistent on this!