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Old Nov 15, 2018, 1:06 am
  #1574  
bisonrav
 
Join Date: Dec 2016
Programs: BAEC GGL/CR; Hilton Diamond; Mucci des Puccis
Posts: 5,602
Originally Posted by Raffles
A Head for Points reader who wrote to BA asking for compensation has received, instead of a reply from BA, a letter from a law firm which effectively tells him to lawyer up or go away. Which I thought was nice.
Well honestly, what do you expect? They have a multi billion GDPR case to defend, and they're also being threatened with a class action. They're not going to indulge individual compensation requests that might prejudice the big money cases.

i would do exactly the same as BA. If there's a case for compensation, make it via a lawyer rather than an email exchange which waster everyone's time.


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