FlyerTalk Forums - View Single Post - Offers of a Pre-Departure Beverage (PDB) [2019 and Earlier]
Old Nov 13, 2018, 2:36 pm
  #64  
NoLaGent
 
Join Date: Sep 2011
Location: SFO
Programs: AS, UA, WN, IHG Diamond Elite, Hyatt Globalist, Hilton Gold, CET 7*
Posts: 3,299
AS 1933 12NOV LAX-SFO (A321)

I mentioned to the FA that I was excited they'd added sparkling wine (along with water/juice) for flights departing after 10am and he said I was absolutely wrong, that the policy had changed again and this had been confirmed to him by his Supervisor the day before. He was clearly having a bad day as he also then rudely added that it was due to the F cabin being filled only by upgraders (I was on a P fare) before he stomped off. Everyone in Row 2 just raised their eyebrows and chuckled at him.

He was very curt for the rest of the flight and I've already given customer care feedback.
NoLaGent is offline