Originally Posted by
vishalgupta22
Update:
Called SOTC at 9:30 am and they said we will call you by 10 AM, obviously they didn't
Called again at 10:30 (no wait this time). The lady tried to kick me off by saying we will call you in 30 minutes but I insisted that I talk to someone now. Transferred me to someone who says, the booking has failed and if the ticket doesn't get confirmed, we will refund your money in 7-10 days.
The flight is on 6th Nov, so I made a new booking on smartbuy, hope I don't have to fight too much to get my money back.
Update: 14 days now, no sign of getting money back from SOTC. Called them and they told me I will arrange a call back in 1 hour. I got pissed off and told the lady you don't feel ashamed working for a company like SOTC.
I don't think SOTC will refund the money, my only option seems to be trying to dispute with HDFC