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Old Nov 12, 18, 5:48 pm
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: NZ Elite *G, HHonors Diamond, IHG Platinum Elite
Posts: 3,966
Not quite capacity related but the behavior of people in the SYD lounge on Sunday shows all that's wrong with Koru. Standard dress was jandals, and the group of four sitting in front of me would have filled a swear jar pretty easily in the hour that I was there with their loud swearing. They drank a fair but and left half drunk bottles of wine (they were just bringing full bottles to their table) when they left. Others were sitting their with feet on furniture and others leaving their area like a tip when they left.

Should Air NZ kick these people out? No I don't necessarily think they should - but I just don't know any other lounges where that sort of behavior would even be considered acceptable by guests.
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