slidergirl

I'm the person who started the "account hacked" thread. Well, it's been total crickets from Delta. I've called a few times. First time the on line agent just said I had to wait it out for 3-4 weeks. Second time, the on line agent said they were waiting for my DL to be faxed (what's a fax???) - I never was told I had to do that. No access to a fax, so the agent had me take a photo of my DL and email it in. Problem is, I can't add my FF# to the email - the agent saw that, even though she could see the FF#. She said to just put that on the first line of the email. I've done that, no replies. When I talked to the agent after the first 3 weeks and was told about the DL, she said the clock starts again and it would be another 3-4 weeks before finding out if I get my account and miles back. Well, it's now 5 weeks and I have not heard one word from Delta, not even an acknowledgment that they received my emails and DL. I do not want to call that lame phone # again. Does anyone have a phone number or email address of something/one further up the food chain that I can access? I know I'm just a lowly General Member now (no more flights other than one or two for leisure a year now), but I should not be treated like dog excrement since I have been a member from the late 80s when it was not SkyMiles... Any ideas/help here?