FlyerTalk Forums - View Single Post - The "Please post your Le Club Elite experiences" 2018 master thread
Old Nov 12, 2018, 6:13 am
  #184  
nrouxel
 
Join Date: Jul 2014
Location: Saint Brieuc
Programs: HHonors, Accorhotel Platinium, Nordic Choice Platinium
Posts: 959
LaGare Hotel Venezia - MGallery by Sofitel

- Name of the hotel:
LaGare Hotel Venezia - MGallery by Sofitel

- What is your Le Club status?
Platinum

- Were you (or for multi-stayers were you generally) happy with the hotel/stay?
Yes

- Which room did you book and which upgrade did you receive?
Booked 5 rooms (3 rooms with Accor and 2 rooms with expedia) :
- Junior suite (booked with Accor) : no upgrade possible
- Executive room for 4 (booked with Accor) : no upgrade possible
- superior room (booked with Accor) : upgraded to the best deluxe room
- 2 superior rooms (booked with expédia) : upgraded to 2 deluxe rooms


- How are the rooms?
The junior suite is really big and is the only one with a view to the Grand Canal of Murano.
Executive room is designed on two floors: a living area with sofa, that can be converted into two comfortable single beds, and a bathroom on the ground floor and a queen-size bed on the first floor. Big enough for 4 peoples.
Deluxe rooms are big enough and have windows with view (superior rooms don't have any view because The hotel is built amongst the walls of an ancient furnac )
- What was good and what was bad?
Good:
The hotel is beautiful and perfectly located in Murano.
The free transfers to Venice and the airport by speed boat alone included in the very reasonable rates are worth the stay.
loyalty recognition was good and staff I met are all very friendly and helpful

Bad:
Asked for late check-out, but was only granted 12.30

- Did you get club lounge access? How was the lounge?
-

- What about welcome drinks, welcome amenities or any other special perks?
One drink voucher for 2
A box of candied fruit in each of the five rooms

- Value for $ or Vouchers? Would you return?
The free transfers to Venice and the airport by speed boat alone included in the very reasonable rates are worth the stay + I had a BRG claim which was approved.
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