Originally Posted by
damon88
Applying SNAs used to be super easy. Now I just let my Ambassador do it (but what if I didn’t have one?). And this may be user error but when I view my reservations online I never can easily figure out how to view my room type- I invariably end up looking for my original email confirmation. Nothing on the website or APP feels intuitive to me.
I confess I don't understand. I just made my reservations for this week -- using SNA's is very easy either on the app or on the website.
On the website, I view/modify the reservation and it has a clear option for
Take an upgrade. You've earned it.
On the app, I open the reservation, click on the info tab and about half way down the page it has
Take an upgrade. You've earned it.