Originally Posted by loratliff

Usually, Delta's Twitter team is my favorite way to get support and quick changes made. I just had a comically bad and confusing interaction with them that makes me wonder if they're outsourcing this now—anyone know? I always thought they were Atlanta-based, but this exchange read like a bot or a non-native speaker using Google Translate.

I was thanked for my "hi-octane loyalty" as they "contritely apologized" for their "bungle" before saying they were "standing by to assist me to my heart's content." It was... bizarre.