Old Nov 10, 18, 7:11 pm
  #145  
Raynyan
 
Join Date: Aug 2010
Location: Tokyo, Japan
Programs: ANA Platinum Super Flyers, IHG Royal Ambassador, Marriott Titanium
Posts: 478
InterContinental Suzhou

InterContinental Suzhou

What is your IHG Rewards Club status?
Spire Royal Ambassador.

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Mixed feeling. To be honest, could be better.

Which room did you book and which upgrade did you receive?
Booked cheapest, Received Premier Panoramic Room. Originally hotel assigned Premier Lake View Room, I asked to guest relations much higher categories room, then they changed to this room.

How are the rooms?
71sqm corner room. Both Lake view and Expo Centre view. Round shape large bathtub, Famous TOTOís Washlet Toilet. No coffee machine. Very specious, but all others are nothing special.

Video of Premier Panoramic Room:

How is the Club Lounge?
Very nice atmosphere, Great view, Great meal offering and presentation.
But staff are not helpful, they could not book a taxi.

What was your welcome gift?
Can of tea leaves.

How was the mini-bar?
Itís a Joke. Alcoholic beverage is the beer only! (Heineken and Tsintao)
Snacks are Snickers and unknown Chinese snack only.

Did you receive fruit in the room?
Yes. But I requested the snacks.

What was good and what was bad?
GOOD
+++ Internet is out of the Chinese Great Firewall. Can access to Google Services, Facebook, Twitter or YouTube.
+++ Great view
++ Club Lounge food offering

BAD
---------- Poor in-room amenities include mini-bar
---------- Very poor English skill and not helpful Club Lounge staff

Value for $ or Rewards Club Points?
Just OK.

Would you return?
Since nothing improved from my last stay, probably I'll go to Crowne Plaza Suzhou next time.

Last edited by Raynyan; Dec 8, 18 at 9:00 pm Reason: Updated video URL.
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