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Old Nov 9, 18, 1:09 pm
Join Date: Sep 2008
Location: LON and NYC
Programs: AA EXP, UA 1K
Posts: 22
Somewhat related ó I recently made EXP after being Plat for a year. Was EXP for several years before that. Received a call out of the blue last week from a customer relations type who apologized for losing a bag last year and gave me 5,000 miles. I asked her which flight she was referring to because a lost bag was news to me. She didnít have that level of detail, but I was happy with the miles and took the opportunity to say AA needs more flights in NY. She thanked me for the feedback and actually asked which airport I prefer. Not holding my breath.
ajm883 is offline