Join Date: Nov 2007
Programs: AA, AS, BA, DL Plat, Chase UR, Diners, UA, F9, WN, SPG Gold, HH Diamond, Amex MR.
Posts: 436
We were able to convert a OC9 to NC6 no problem a couple weeks ago. it just took an hour.
Today I made the call I've been dreading for 3 months. I need to cancel an attached OC8, and I want to upgrade to an unattached NC6 for 30,000 points.
Spent 30-min; rep talked to his support center and then told him that the refund value was 105K and upgrade would be 60,000.
What's the best int'l call center these days for friendly, competent reps? (I'm gold status)
I've read just about every post in both this and the old cert thread. What a mess!