Originally Posted by
pitflyer
It is weird because I emailed about some missing points. Six weeks later I get an email saying 'We think we resolved all open issues so if you still have an open issue email us again'. Of course, my issue wasn't resolved so I emailed them.. then LATER THAT DAY they resolve the issue and the next day the points are in my account. I don't know what twilight zone I was in to get same day fixing of a problem (and it actually being fixed) .. and both times all I did was use their website contact form, nothing special.
So no idea what to say other than try again and hope for better luck of the draw?
That's worth a try, thanks!