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Old Nov 5, 2018, 4:53 pm
  #4  
I 40
 
Join Date: Jan 2011
Programs: Hyatt Globalist;Bonvoy Lifetime Titan ; Hilton DIA (amex); AA Plat
Posts: 221
Originally Posted by pitflyer
It is weird because I emailed about some missing points. Six weeks later I get an email saying 'We think we resolved all open issues so if you still have an open issue email us again'. Of course, my issue wasn't resolved so I emailed them.. then LATER THAT DAY they resolve the issue and the next day the points are in my account. I don't know what twilight zone I was in to get same day fixing of a problem (and it actually being fixed) .. and both times all I did was use their website contact form, nothing special.

So no idea what to say other than try again and hope for better luck of the draw?
That's worth a try, thanks!
I 40 is offline