Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT VIP, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,732
I hope my waitlisted reservation clears, but even if it doesn't, I hope you could discuss the following:
- A350 seats; too cramped, too hard, too uneven, too uncomfortable to sleep in and no place to store laptop (even if they won't change A350 seats, let's hope they don't choose the same ones for A330 refurb)
- longhaul service concept is too variable; get rid of all that light, midnight menu, pay for this but not that mess and introduce one concept (I could live with one concept for America and another for Asia, but now there's too much variety between destinations)
- longhaul midflight snacks in J are ridiculous, Pirkka crisps and Fazer candy poured into glasses – really?
What I'm happy with (among other things) is that food in general has improved (both in longhaul and shorthaul J), the 30k European award is good value and longhaul upgrade awards are very good value, too.