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Thread: Moving/Sharing My Business/Loyalty to/with Other Airlines
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Old Nov 4, 2018, 7:07 pm
  #70  
Flying for Fun
 
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Originally Posted by VegasGambler
Get the FA's name, and send a complaint to AS. It's not that there's no accountability, it's that you're not holding them accountable.

Honestly I've only ever had great experiences with VX or AS flight attendants. The service was better on VX, but that's more due to company policy than the FAs. But there are always going to be a few bad apples, and if you don't bring it to anyone's attention, it will not change. This is NOT a company wide problem.
I agree 100% and did have a great service with beverages on my last PDX-SEA flights, both on Q400 and E175. You said it so succinctly.

James
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