Old Nov 4, 18, 1:36 pm
  #32  
mia
FlyerTalk Evangelist, Moderator: American Express, Citi, Diners Club, Signatures
 
Join Date: Jun 2003
Location: Miami & London
Programs: AA & Marriott Perpetual Platinum; HH Gold
Posts: 37,198
Originally Posted by rocky_nnc View Post
points not in yet 8th day now.
no response from either Citi or Avainca.
The ThankYou FAQ mentions that transfers may take up to 14 days. This is confirmed by this post in September:

Originally Posted by sleuth View Post
...... Just got off the phone with ThankYou customer service and they told me they can’t cancel the transfer and redeposit my points until the 15th day, and no one at ThankYou knows what the cause is for the delays.....
...this suggests that points are transferred to some programs on a regular schedule (e.g. once per week or twice per month), and that these transfers have not been delayed, just waiting for the next batch.

https://www.thankyou.com/cms/thankyo...qs&src=TYUSENG
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