Old Nov 4, 18, 10:59 am
Join Date: Jan 2001
Programs: AC SEMM
Posts: 572
Just back from a multi-segment TATL trip, and having had two failed seats in last six months, I took with me a very small roll-up inflatable sleeping pad I bought on Amazon for $30 as my plan of last resort... did not need it, but was ready to use, see response from other PAX and post photo to social media...

On one leg I was on an A330 with the old seats. I love those seats! So I got chatting with an FA, and she told me something that sounded reasonable and I had not heard before. She claimed that the reason for all the failures is that passengers, and even some crew, try to lift the cushions off the frame, and in doing so pull on the valve attachment and damage it.

Sounds plausible, but if true the solution is not only technical but also needs some education and commnication to crew and PAX.
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