Originally Posted by
mamau
Seat 2k, upper back section. GRU-YYZ, Nov 1, C-FNNW, FIN 747. White comp form was offered after asking twice. Particular SD made same claim as last time, 'all done on iPad, don't worry'...
So then what did the SD say when s/he handed you the white claim form despite being told it is done on the iPad?
Also, did you have to fill out the white form? Seat no., flight no., select specific issue from a bunch of checkboxed items, describe the specific issue with a short couple of sentences, etc.? Was there a detachable portion like on the green forms with a reference no. to keep as your "receipt"?