Originally Posted by
oldchinahand
The below from todays SCMP I feel adds some balance to what has been at times a considerable over reaction both on this forum and elsewhere.
For the past week or so the SCMP has run several pieces aimed at inflaming a the views a largely uninterested Hong Kong readership yet today has prominently featured
the below from a regular contributor Richard Harris
https://www.scmp.com/comment/insight...ts-data-breach
Last evening at a function we were a table of 14 HK based business people, mostly local locals who all travel to a greater or lesser extent with Cathay. None were remotely alarmed by this contained data breach. Slightly annoyed yes but nothing more with all considering that this could happen to any large business that needs to gather a good deal of personal information with some considering Cathay’s IT systems to be robust in that almost no useable data that was not readily available from other sources had been accessed by this aggressive breach.
Unless you're a hermit and don't do anything online, all of us will have our data out in the cloud, including card numbers, whether you realise it or not. What matters though is whether appropriate technology, process and people policies are in place to ensure that it is safe and secure. That is where CX failed.