FlyerTalk Forums - View Single Post - Unable to book JAL domestic first class
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Old Oct 31, 2018, 9:10 pm
  #7  
dfaiabohbir8
 
Join Date: Mar 2017
Posts: 18
I'll tell you what I want;

To quickly and easily find this information immediately prior to or during the booking process.

This information is found two clicks from the home page, first by finding a small link at the bottom of the home page, then deciding one needs to click on the "booking commencement date" link.

Never on any airline have I needed to read rules buried two pages deep to book a ticket.

The solution is easy; make it known during the initial flight search.

Who the heck needs to read "rules" to book a ticket? Make it simple like every other international airline.

Even Expedia.com and Chase Ultimate Rewards Reservation agents are not aware of this 2 month rule for domestic first class. I called personally to ask them to assist booking JAL flights for me; their answer was there was a "problem" with the JAL reservation engine. If professional travel agents cannot figure this out, I certainly should not need to.

Last edited by dfaiabohbir8; Oct 31, 2018 at 9:20 pm
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