Originally Posted by goldenbear

https://www.marriott.com/loyalty/terms/default.mi



Upon reading the complete paragraph, anyone want to comment on whether listing the specific situation of being walked disqualifies other instances that are not as specific (ie cancelling before arrival)? I actually don't think that's necessarily true. The first statement I bolder still includes the OP's situation. The property was unable to honor the reservation.

OP, I might be inclined to contact one of the more prominent travel bloggers about this case - because if it's interpreted as they are doing it now, it absolutely makes the guarantee a complete sham.