Originally Posted by
jlsw7
Will I get diamond benefits? It seems a bit rough not to honour the benefits that enticed me to book at that hotel. I haven't even been given notice that it wont be a Hilton, I just saw it here.
They may give the Diamond benefits, but are not required to do so. Totally agree that it seems unreasonable to book a Hilton and then suddenly lose all the benefits. Happened to us many years ago in Phoenix and we turned up at a hotel which had been deflagged just a few days earlier and we only found out upon arrival. Still enjoyed the stay but received no benefits. Perhaps contact the hotel by email to see if they will consider giving you some of the Diamond benefits you expected.