Got me to my destination ontime with my bag at a very high rate which I am sure UA and AA could not have pulled off - I have not even had to spend the night in ATL in over 2 years (a couple of close calls recently!)
Free Skyclub
Free Clear
Other choice bennies
80% upgrade rate
Reasonable redemptions domestically
Nice jewelry gift for my wife for MM
My only complaints are international J redemptions and the crazy RUC/GUC insanity