FlyerTalk Forums - View Single Post - Marriott.com website : bugs, glitches and outages
Old Oct 30, 2018, 8:41 am
  #414  
RogerD408
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Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
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Originally Posted by SeeTheLights


i have the same exact problem. My total points and nights increases but I cannot see the activity. I created an excel spreadsheet to keep track. It’s pretty nuts to have to do this but my ambassador said this may not be fixed until 2019!!!
Yeah, it is nuts. I wonder if everyone were to request a printout of their activity from the internal systems (i.e. via a CSR), if the added load will help them get more resources to fix the customer-facing systems? I'm not suggesting we all call on the same day or even the same week, but if their call load goes up for requests that the website should be able to supply, they may get a hint it's important to the members and could reduce calls.
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