Originally Posted by
SeeTheLights
i have the same exact problem. My total points and nights increases but I cannot see the activity. I created an excel spreadsheet to keep track. It’s pretty nuts to have to do this but my ambassador said this may not be fixed until 2019!!!
Yeah, it is nuts. I wonder if everyone were to request a printout of their activity from the internal systems (i.e. via a CSR), if the added load will help them get more resources to fix the customer-facing systems? I'm not suggesting we all call on the same day or even the same week, but if their call load goes up for requests that the website should be able to supply, they may get a hint it's important to the members and could reduce calls.