Originally Posted by
Kacee
And I have no idea what you mean by "agency fee."
I didn't get that either. Did OP really speak to UA?
OP, go to:
https://www.united.com/web/en-US/app...n/default.aspx and select CANCELLED; maybe your flight is still there and you can use its value for a future flight if it gives the option of: "Use future flight credit".