Originally Posted by
adrianlondon
"Heathrow Express said it was sending a rescue service to take passengers on their way to Heathrow Airport back to Paddington where a care team will be waiting to transfer them onto buses to complete their journey."
It's not as if anyone has planes to catch. Why not just reverse to the closest intermediate station (Hanwell, etc.), have a bunch of buses meet them, and get them to LHR much more quickly?