Originally Posted by
corporate-wage-slave
This sort of thing has always been a bit finicky, but I wouldn't be too concerned. Firstly see if the TFS agent can sort it out, secondly on arrival in MAD you will find plenty of Iberia help desks airside, and I would hope they can resolve this. Is this BA metal, BA coded, BA operated for MAD-LHR? And was it sold as TFS-MAD-LHR or separately?