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Thread: Escalating a pathetic Cust Rels response - cancellation requiring out of pocket spend
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Old Oct 27, 2018, 2:37 am
  #48  
CMK10
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Originally Posted by SamOF
You've had a Delta agent promise in writing to reimburse you after their agent issued an invalid voucher, then have customer care refuse the promised reimbursement?

Because that's the topic of this thread. And if your answer to that is yes, I'd be shocked. I was not shocked by this thread.
I had a Delta agent promise on the phone to deposit compensation miles which never materialized.
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