Old Oct 26, 18, 2:02 pm
  #144  
RMZ2006
 
Join Date: Sep 2017
Posts: 40
Originally Posted by RMZ2006 View Post
I originally had an upgrade offer of 10,000 points, but I passed because it wasn't worth delaying the anniversary award night. Like others, my offer recently was bumped up to 50,000 points, and I accepted. However, when I made the necessary purchase to trigger the bonus, only 10,000 points were attached to the transaction as an upgrade bonus. I've already reached out to Chase to hopefully rectify this (and I have screenshots of the larger offer), but I was curious if this was happening to anyone else who had their offer increase.
Following up, I was told via Secure Message that the 10,000 points were applied immediately and the remaining 40,000 should appear within six to eight weeks. No idea why that's necessary, but there you go.
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