FlyerTalk Forums - View Single Post - 9.4 million passengers’ data stolen from CX
Old Oct 25, 2018, 4:35 pm
  #109  
FlyPointyEnd
 
Join Date: Sep 2011
Location: MNL
Programs: CX MPO DM, Le Club Accor Platinum, World of Hyatt Explorist
Posts: 2,284
Originally Posted by Mr. Strong
For those affected in the Philippines, CX should be covered by Republic Act 10173 - Data Privacy Act of 2012 (DPA). https://www.privacy.gov.ph/data-privacy-act/
For extraterritorial application of the DPA, see https://www.privacy.gov.ph/data-privacy-act/#6

If my understanding is correct, given the extent and size of CX's business in the Philippines, it has to comply with the DPA and its Implementing Rules and Regulations and thus would have to have a Data Privacy Officer (DPO) in the Philippines. Hopefully that DPO should answer what kind of ID Monitoring Services are available. If you can't get a hold of the DPO for CX in the Philippines, I suggest that you reach out to Rob Bradshaw, CX Philippines Country Manager and apply some pressure on him to get an answer.
After the recent cuts in the staff in Manila, I’d be surprised if they still have a DPO in the town office...
FlyPointyEnd is offline