FlyerTalk Forums - View Single Post - 9.4 million passengers’ data stolen from CX
Old Oct 25, 2018, 12:25 am
  #29  
blum81
 
Join Date: Mar 2012
Location: Vancouver, Manila, Singapore, Kuala Lumpur, Hong Kong
Programs: CX-DM, Marriott Gold, Fairmont Premier
Posts: 335
Originally Posted by plunet
I really have to disagree. BA at least notified the affected customers promptly and although the news of the loss was unpalatable they managed to pull off the notification quickly, how some of the card issuers have responded to the breach has been haphazard but that is not BAs direct fault.

Cathay have been sitting on this for 7 months and have been irresponsible in their inaction and for EU citizens would have automatically been guilty of an unnecessary delay if the breach had happened since GDPR had been inacted.

Agree. a lot can happen in 7 months. Customers could have taken their own precautions to protect themselves such as canceling credit cards, replacing passports, or even doing their own credit and ID checks.
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