Originally Posted by sdsearch

That's my fear. If they're not tracking loss of business on Marriott.com, as opposed to loss of business overall, they're not likely to see it, because in addition to corporate travel portals, a lot of smaller businesses (as well as individuals) use Expedia and other consumer OTAs, and those are of course unaffected also, and/or book directly with the hotel. You and I may not want to book at consumer OTAs because we won't earn points, but a big fraction of people who stay at Marriott properties are not Marriott Rewards members anyway, and so if they just look at how fully properties are booked, they may not see any of the issues that the Marriott website is causing only for Marriott members.