Originally Posted by
bbison
Customer care just suggested that I preemptively give up my premium seat now and grab the likely "new" bulkhead/premium seat in row 6 for next week, in anticipation of a screw job. How's that for service???
I know it’s a rhetorical question, but I think the answer is this is a fair customer service solution. They can’t change the problem, so perhaps CS has noticed this works. I still feel your pain, but I would have already tried snagging row 6 in your situation (or row 17)... Row 6 is better than row 23 on any AS airbus.