Old Oct 24, 18, 8:23 am
  #2598  
ethernal
 
Join Date: Feb 2017
Programs: DL DM, UA Gold, Alaska MVP, Bonvoy (lol) Ambassador
Posts: 1,919
Originally Posted by Horace View Post
Yes. Just to clarify...

At Autograph Collection hotels, daily breakfast for member + 1 is a function of the Platinum Elite lounge/breakfast benefit. This is in addition to the Welcome Gift.

At Autograph Collection resorts, daily breakfast for member + 1 is one of the Platinum Elite Welcome Gift options (in the tradition of many Starwood legacy brands).

In other words, daily breakfast for member + 1 is a Platinum Elite benefit at an Autograph Collection property, regardless of whether it's a hotel or resort.



I agree. It's all in the Terms & Conditions: https://www.marriott.com/loyalty/terms/default.mi

Also in the Terms & Conditions — if the Platinum Elite members is not offered a Welcome Gift of the member's choice (based on the options of each brand), compensation applies. For Autograph Collection properties, such as the Cosmopolitan, the compensation would be USD $100. It's important to claim compensation while at the property, not after checking out. Failure to offer breakfast would be enough to invoke the guarantee. Refusal to provide breakfast is worse, but there's not a higher compensation level for that.

You're not reading the terms and conditions properly. I agree it is confusing, and it is misleading that the T&Cs explicitly reference excluded benefits further down which would make you think that benefits not explicitly excluded are included. You can argue that common sense interpretation, but you are not going to win that interpretation with Marriott or the Cosmopolitan who will take a strict legal interpretation.

The T&Cs make it very clear that the Cosmopolitan is not a participating property except that they do allow points to be earned on some fees and instant bookings. Everything else in the T&Cs that references "Participating properties will provide [...]" or similar means that the Cosmopolitan is not included in that because it is explicitly referenced in the sections above as not being a participating property.

Hopefully Marriott will make the T&Cs more clear because it is misleading but advising people to try to get the $100 they are not going to get is a pointless exercise. If you want Elite benefits then don't stay at the dumpster fire that is the Cosmo because you won't get them as they are not a participating property.
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