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Old Oct 22, 2018, 10:02 am
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HomerJ
 
Join Date: May 2004
Location: Toronto
Programs: SPG LT Plat, Hilton G,Priorty Club G, AC E
Posts: 2,979
Westjet customer complaint line/portal?

All I had a very unsatisfactory experience from start to finish on a recent WJ flight.
So I went to FB posted a message directly to WJ, and the chatbot said someone would get back to me after I posted my FF #.
Anyone have any experience as to how long it takes for someone to get back to you.
Issue happened last Thursday, but the chatbot said quickly.
So whats your experience with quickly and if they don't get back to me, any suggestions for next steps?
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