Originally Posted by
TangoFive
BA have not yet replied to my complaint regarding the above. It's been 3 weeks so far.
I made my bank aware of the issue, and they refunded the original Iberia flight cost which was £150 for the flights I could not use. I'm not sure if that voids my complaint now, however £150 is better than nothing I guess.
In my opinion that just lets BA off the hook. Write to them giving the 14 days to cough up or you’re going to MCOL. Then issue proceedings and wait.