FlyerTalk Forums - View Single Post - BA Investigating Theft of Personal and Financial Data
Old Oct 20, 2018, 6:44 am
  #1349  
Tiger_lily
 
Join Date: May 2006
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Originally Posted by TangoFive
BA have not yet replied to my complaint regarding the above. It's been 3 weeks so far.

I made my bank aware of the issue, and they refunded the original Iberia flight cost which was £150 for the flights I could not use. I'm not sure if that voids my complaint now, however £150 is better than nothing I guess.
In my opinion that just lets BA off the hook. Write to them giving the 14 days to cough up or you’re going to MCOL. Then issue proceedings and wait.
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