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Old Oct 17, 18, 12:12 pm
Join Date: Sep 2012
Posts: 515
Originally Posted by dsquared37 View Post
It's easy to see the cert and expiration when unattached but once attached you cannot. I had 3 certs, the one that went poof was not the one that I requested nor the most logical nor the nearest expiration. It simply defies logic why the agent acted in such a fashion.

On the plus side, I got this taken care of less than 5 minutes.
Not a new thing, as this happened to me last year also. I had 2 certificates, one had already been extended (I wasn't aware you could extend multiple times) so I wanted to use that one. I told the agent, she confirmed the proper one, and then used the other. Of course I figured it out after hanging up. It wasn't a huge issue, but still frustrating ...
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